Blackberry Contacts – Wireless Sync “Not Available”

Problem: User has a Blackberry. Is part of the company’s BES. Syncing wirelessly is the company’s default setting when deploying Blackberries. This particular user did not have the option. When I checked her Wireless Sync settings under the Contacts–> Options — >Desktop, it said “Not Available”.

I tried the following steps:

1. From your Blackberry, go to Options>Advanced Options>Enterprise Activation.

2. In the email field, press and hold the ALT key and type CNFG. Once you enter this a hidden menu should appear.

3. Change the “Wireless Sync” option to No and Save, then exit the menu.

4. Wait 30 seconds and repeat step 2.

5. Change the “Wireless Sync” option to Yes and Save, then exit the menu.

After trying the above steps, the option was available. I set the Wireless Sync to “Yes” however after a while the Enterprise Activation kicked in. After activating to 100% I checked the Wireless Sync option again and it was back to “Not Available”.

Solution: Had to check with the BES server folks. The user’s profile on the BES server did not have the Wireless Sync option enabled (guess they missed that option for her). Thus, every time I forced it, using the steps above, it was reset to “Not Available” after the Enterprise Activation sent down her Address Book Options from the server. After they enabled the option on the server, I waited about 10 minutes, and then noticed the Enterprise Activation process started again. After it completed, the Wireless Sync option was set to “Yes”

What Your Gadget Really Costs: Consumer Electronics Teardowns – BusinessWeek

Nice slideshow showing what it costs to manufacture your beloved gadgets. Apple makes a killing…

via What Your Gadget Really Costs: Consumer Electronics Teardowns – BusinessWeek.

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WinPC Fake AntiVirus and uacinit.dll

My dad is fairly computer literate, won’t click on unknown email attachments, popups, etc. So when he called me at 7:15 in the morning to ask for help, I knew I was in for a doozy.

When I checked his computer (windows XP), I noticed the following symptoms:

  • Computer would freeze after boot up
  • Windows Genuine Advantage tray (wgatray.exe) would crash after bootup
  • AVG crashed after bootup
  • Windows Defender crashed after bootup.
  • SuperAntiSpyware would crash when trying to launch
  • Malwarebytes would not launch
  • When trying to launch IE (Firefox would not launch at all), a popup would show up, indicating the PC was infected and that we would have to buy WinPC to fix it the problem

He definitely picked up something. And this trojan/virus had disabled all security programs and prevented us from going to any security website.

Well, I had two options, neither of which was quick and dirty [both options required an XP installation CD]. My best bet would’ve been to back  up his important files, wipe out the computer, and reinstall the OS. The second option, which I chose, involved booting the PC using a BART PE CD. I chose the second option because reinstalling the OS, along with the countless applications and drivers, would’ve been slightly easier but enormously time consuming – it was Memorial Day weekend and I didn’t want to stay indoors forever.

How to remove WinPC and uacinit.dll

1. From another, clean computer, get yourself a recent copy of Malwarebytes, SuperAntiSpyware, updated definitions, Avira Antivirus PE, CCleaner, and Windows Service Pack 3 (see links below). Save them to a USB drive or burn them to a CD/DVD.

2. If you don’t have one already, make yourself a BART PE CD or any other Windows Preinstalled Environment CD. You need this to be able to see the UAC files that need to be deleted. They don’t show up in Normal or Safe Mode.

3. Boot your computer using the BART PE CD. Search for and delete all files in your hard drive that begin with the letters UAC (search for UAC*.*). Most of the files are located in the C:\Windows\system32 directory. You may find some in the C:\Windows\system32\drivers directory.

4. Search for and delete files called asd.bat.

5. At this point, you should be able to install and run the real antispyware programs. Restart the computer into Normal Mode. Install and run CCleaner, to remove cookies and temporary files. Turn off System Restore. Install Malwarebytes and SuperAntiSpyware, along with their updated definitions.

6. Restart the computer into Safe Mode. Scan and clean using Malwarebytes.

7. Restart the computer into Safe Mode, delete anything quarantined by Malwarebytes. Scan and clean using SuperAntiSpyware.

8. Restart the computer into Safe Mode. Delete anything quarantined by SuperAntiSpyware.

9. Restart the computer into Normal Mode, scan and clean again using Malwarebytes.

10. Restart the computer into Normal Mode, scan and clean again using SuperAntiSpyware.

11. By this point, it should be clean however, repeat steps 6 through 10 if the reports come back with infections.

12. Install Service Pack 3 to repair any corrupted security files or registry settings.

13. Install and update Avira Antivirus PE. Scan and clean.

14. Update Flash and java (because you probably got the trojan through security holes present in previous versions of flash or java). Install your Windows Updates (patches).

That’s it!  Easy, right? Like I said, you are probably better off just starting from scratch.

Gizmodo: 30GB Zunes Failing Everywhere!!