Technical Tips From A NYC IT Consultant

tips and opinions

Internet Explorer 8 Crashes on Manage Add-Ons

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Problem: In IE8, when you click to Tools –> Manage Add-Ons, Internet Explorer crashes with a Data Execution Prevention error.

Symptoms: Application Event Logs show Event ID 1000 – Faulting Application iexplore.exe

I tried reinstalling IE8, but that did not help

Solution: For me, the problem was due to a faulty ActiveX control or Java applet. Go to C:\WINDOWS\Downloaded Program Files and check the status of the controls There, I found one add-on that had a status of “Damaged”. Some were also “Unknown”. Others were “Installed”. You can right-click on the add-on and select “Remove”. I actually removed them all, then reinstalled my Java.

Written by nyctechguy

June 13, 2012 at 10:46 pm

Internet Explorer 8 – Does Not Remember Password

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Problem: Internet Explorer 8 won’t remember the user’s password information for a website

Symptoms:

User starts IE8, types in “salesforce” in the address bar, which automatically brings him to to Salesforce.com. He clicks on the Login link, enters his Username and Password, checks off the box that says “Remember User Name”, and goes about his work. Afterwards, he closes out IE8 and then reopens it later on. He proceeds to Salesforce.com again, but it takes him to the login page and prompts for the password (User Name field is already populated). It should remember his password and log him in automatically.

Solution:

I added salesforce.com to the list of websites to be always allowed to use cookies (in the Per Site Privacy Actions in the Privacy tab of Internet Options). The change did not work. Next, I tried deleting all browsing history and made sure the “Preserve Favorites website data” was checked off (Press the Delete button under Internet Options –> General Tab –> Browsing history) and the “Delete browsing history on exit” option was NOT checked off . This too, did not work.

What did work was deleting all the salesforce.com bookmarks from the user’s Favorites!

Written by nyctechguy

June 7, 2012 at 3:32 pm

Simply Security – EU proposes data protection overhaul; criticism ensues

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The European Commission this week revealed a proposed overhaul to decades-old data protection rules in an effort to improve online privacy and Internet security across the European Union (EU) and beyond. However, even before the effects of the proposed rules could settle, backlash was felt from companies and governments around the world.

But here’s the real kicker…

The U.S. government was also quick to respond to the commission’s proposal. According to news provider the AFP, U.S. Coordinator for International Communications and Information Philip Verveer told reporters that the United States would examine the legislation closely in order to determine whether the proposal would be too costly for American businesses.

Sooo…as usual, the government would rather protect business interests rather than the public’s interest.  It should be mandatory, that any business that retains any consumer’s Personally Identifiable Information, should have that info encrypted.

Read more…EU proposes data protection overhaul; criticism ensues | Simply Security.

Written by nyctechguy

February 4, 2012 at 8:19 am

Posted in security

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Can Authorities Force You to Give Up Laptop Password?

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Written by nyctechguy

January 5, 2012 at 10:14 pm

Posted in opinion, security, tech

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cnet – Verizon Wireless: Yep, that’ll be $2 to pay your bill online

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There’s news out that Verizon Wireless wants to charge me $2 every time I pay my bill online using the single pay option. That means, when I get my bill, I’ll be charged a “convienence fee” of $2 for going online and paying on their website. However’ if I pay by check, through the mail, or sign up of auto bill pay, I won’t get charged.

Whaaat???? What kind of nonsense is this?  So you’re saying that it would be cheaper for me to send in my money, as a check, through the mail?

This ranks right up there with Netflix’s price increases…and the nickle & diming airlines…But it makes little sense since they’re giving other options to pay.

Update (12/30/11):  Now according to CNN, Verizon is scraping the $2 due to “customer feedback”. What kind of feedback did they expect from customers?!?

Update (01/16/12):  Got my Verizon Wireless bill. It’s up $1.75 anyways due to “administrative charges”, Fed surcharges, and taxes. What a crock.

Read more on cnet — Verizon Wireless: Yep, that’ll be $2 to pay your bill online | Signal Strength – CNET News.

Written by nyctechguy

December 29, 2011 at 3:17 pm

Spyware On Every Android (And Possibly Blackberry) Phone Out There

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Per Gizmodo – Spyware on every Android (and possibly Blackberry and Nokia) phone out there…

If you have any decently modern Android phone, everything you do is being recorded by hidden software lurking inside…

Carrier IQ’s software is installed in your phone at the deepest level. You don’t know it’s there. You are never warned this is happening. You can’t opt-in and you certainly can’t opt-out.

The commercial spyware sits between the user and the applications in the phone so, no matter how secure and private your apps are, the spyware intercepts anything you do. From your location to your web browsing addresses and passwords to the content of your text messages.

This even happens using a private Wi-Fi connection instead of the carrier 3G or 4G connection.

Read more on Gizmodo –> Your Android Phone Is Secretly Recording Everything You Do.

Written by nyctechguy

November 30, 2011 at 4:41 pm

Netflix Changing DVD Service Name To “Qwikster”?

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Update: Netflix does a rewind! Abandons the Qwikster plan…

Got an email from, Netflix. They’re changing their DVD service name to “Qwikster”? Really? But the same lousy pricing?

Here’s the email:

Dear xxxx,

I messed up. I owe you an explanation.

It is clear from the feedback over the past two months that many members felt we lacked respect and humility in the way we announced the separation of DVD and streaming and the price changes. That was certainly not our intent, and I offer my sincere apology. Let me explain what we are doing.

For the past five years, my greatest fear at Netflix has been that we wouldn’t make the leap from success in DVDs to success in streaming. Most companies that are great at something – like AOL dialup or Borders bookstores – do not become great at new things people want (streaming for us). So we moved quickly into streaming, but I should have personally given you a full explanation of why we are splitting the services and thereby increasing prices. It wouldn’t have changed the price increase, but it would have been the right thing to do.

So here is what we are doing and why.

Many members love our DVD service, as I do, because nearly every movie ever made is published on DVD. DVD is a great option for those who want the huge and comprehensive selection of movies.

I also love our streaming service because it is integrated into my TV, and I can watch anytime I want. The benefits of our streaming service are really quite different from the benefits of DVD by mail. We need to focus on rapid improvement as streaming technology and the market evolves, without maintaining compatibility with our DVD by mail service.

So we realized that streaming and DVD by mail are really becoming two different businesses, with very different cost structures, that need to be marketed differently, and we need to let each grow and operate independently.

It’s hard to write this after over 10 years of mailing DVDs with pride, but we think it is necessary: In a few weeks, we will rename our DVD by mail service to “Qwikster”. We chose the name Qwikster because it refers to quick delivery. We will keep the name “Netflix” for streaming.

Qwikster will be the same website and DVD service that everyone is used to. It is just a new name, and DVD members will go to qwikster.com to access their DVD queues and choose movies. One improvement we will make at launch is to add a video games upgrade option, similar to our upgrade option for Blu-ray, for those who want to rent Wii, PS3 and Xbox 360 games. Members have been asking for video games for many years, but now that DVD by mail has its own team, we are finally getting it done. Other improvements will follow. A negative of the renaming and separation is that the Qwikster.com and Netflix.com websites will not be integrated.

There are no pricing changes (we’re done with that!). If you subscribe to both services you will have two entries on your credit card statement, one for Qwikster and one for Netflix. The total will be the same as your current charges. We will let you know in a few weeks when the Qwikster.com website is up and ready.

For me the Netflix red envelope has always been a source of joy. The new envelope is still that lovely red, but now it will have a Qwikster logo. I know that logo will grow on me over time, but still, it is hard. I imagine it will be similar for many of you.

I want to acknowledge and thank you for sticking with us, and to apologize again to those members, both current and former, who felt we treated them thoughtlessly.

Both the Qwikster and Netflix teams will work hard to regain your trust. We know it will not be overnight. Actions speak louder than words. But words help people to understand actions.

Respectfully yours,

-Reed Hastings, Co-Founder and CEO, Netflix

p.s. I have a slightly longer explanation along with a video posted on our blog, where you can also post comments.

Written by nyctechguy

September 19, 2011 at 7:48 am

Posted in laugh, opinion, tech tips

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